What do I do if my password does not work?
If your password does not work; first make sure you are trying to log into the correct platform.
Ensure you are logging in from https://training.smartenergy.org.au/users/sign_in/.
You can also click on the Smart Installer Login button at the top of the smartenergy.org.au website.
Once you have navigated to the sign in page click the 'Forgot your password' link and this will allow you to perform a password reset.
It will send a link to your email address within a few minutes that you can click to set a new password.
Please make sure you check your spam folder just in case.